About Our Team
Coming from the client side of the business, our team brings a unique value proposition to the marketplace because we have been in your shoes and had to lead global internal and external contact center organizations. We fully understand and appreciate the extensive effort required in making the right outsourced partner decisions the first time and the impact of making the wrong selection. We know that we are all one great sales person away from making a misguided decision and we mitigate this risk with outsourced contact center partners and technology vendors. With so many outsourced contact center and technology options available in the market today, we realize the value of providing expertise and resources to these critical decisions and apply our extensive industry experience to help clients avoid major supplier challenges and ensure successful, long term relationships.
We establish long-term, value-added relationships with our clients, whom are all referenceable. We have a 100% success rate with our sourcing projects and clients. We are able to accomplish this by going above and beyond for our clients and partnering on a selective basis. Contact BPO Partners, LLC today to learn more about our contact center/call center consulting and outsourcing advisory services.